FAQs

Welcome to BinAli Luxury Bedsheets’ FAQ page!
Here you’ll find answers to the most common questions about our products, orders, shipping, and returns.

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 Product Information

Q1: Are BinAli bedsheets 100% cotton?
Yes! Most of our bedsheets are made from premium 100% cotton or cotton-blend fabrics, offering softness, durability, and comfort. Each product description clearly mentions the fabric type.

Q2: Do the colors fade after washing?
No — our sheets are made using color-lock technology, ensuring long-lasting brightness even after multiple washes.

Q3: What sizes are available?
We offer Single, Queen, and King sizes. Size details are mentioned on each product page to help you choose the perfect fit.

Q4: Do bedsheets come with pillow covers?
Yes, every bedsheet set includes matching pillow covers, unless mentioned otherwise in the product description.

 Ordering & Payment

Q5: How can I place an order?
Simply visit our website www.binali.shop, select your favorite design, add it to your cart, and complete checkout.

Q6: What payment methods do you accept?
We accept:

• Cash on Delivery (COD) across Pakistan

Q7: Can I modify my order after placing it?
Orders can be modified within 12 hours of placing them. Contact our support team immediately at support@binali.shop for assistance.

 Shipping & Delivery

Q8: How long will delivery take?

• Pakistan: 3–7 business days

Q9: Do you offer free shipping?
Yes! We offer free shipping on selected orders and special promotions. Check our homepage for current offers.

Q10: How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use it to track your delivery easily.

Returns & Refunds

Q11: What is your return policy?
We accept returns within 7 days of delivery for unused and unwashed items. Visit our Return & Refund Policy for full details.

Q12: How will I receive my refund?
Refunds are issued to your original payment method within 5–10 business days after we receive and inspect the returned product.